VoiceLift delivers these services over one of the most advanced IP based broadband networks in operation. Our mission critical switches and servers are co-located in the most advanced state-of-the-art and secure facilities available. The technical facility is located on the Internet backbone in Houston, Texas with a private interconnect to the most advanced communications platform in the world This platform is fully and continuously upgradeable and provides a fully scalable backbone that is fault-tolerant and redundant at the metro, national and international levels. The backbone network targets at least 99.98% service availability, packet loss of less than .05%, and average latency of 25 milliseconds in North America. These characteristics make the VoiceLift system ideal for delivering wholesale services across the globe.
Our technical facility is provisioned with 24-hour climate control with redundant chillers to maintain an optimal environment for network equipment. It has 80-minute battery power backups and at least two 1.2 GW diesel generators ensure service continuity. Lastly, the technical facility is protected with security staff and a state-of-the-art security system that incorporates biometric hand-scanning and 24-hour video surveillance.
VoiceLift exclusively utilizes Tier 1 carriers for domestic call origination and termination services in order to assure the highest voice quality available. By utilizing these carriers, VoiceLift is able to provide a truly superior service.
VoiceLift also maintains interconnections with value oriented carriers which are used for applications where cost is the key driver (as opposed to quality). Value pricing is available upon request
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