| Problem
|
Try this First |
| No dial tone | Unplug modem and VoIP equipment power for 30 sec, and re-plug in. Starting with the modem |
No dial tone |
Check to see if you have a good internet signal. Can you browse the internet? |
No Internet |
Contact your ISP (EarthLink, SBC, ComCast, etc.) Check the lights on the front of your modem. |
| Internet working, with dial tone but NOT able to make or recieve calls. Getting busy or fast busy. |
Contact VoiceLift |
| Help with Cisco 7941 & 7961 |
Support Center
VoiceLift provides the best and most efficient customer support 24/7.
We understand the inconvenience of having no phone service. We also understand the urgency of restoring your service. VoiceLift support technicians are always here to work with you in these mission critical moments.
Power outages and/or ISP problem are the most likely causes for VoIP service outages. Regardless of the cause we are here for you. Please consider the suggestions below prior to contacting or support staff.